how to reboot

Or, if you’re using a mouse, point to the lower-right corner of the screen, and then select Search. When you can’t open Settings to get into safe mode, restart your device from the Windows sign-in screen. You can then repeat this process until you've isolated the problem. If none of the services cause the problem, go to step 8. Or, if you’re using a mouse, point to the lower-right corner of the screen, and then select Search. If the problem still occurs, one of the checked items is the problematic service. After you reset them, you'll need to set up your headphones again. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely. After the device tries to restart a few times, you should get Windows Recovery Options, which you can use to try to resolve the issue. To repair the service, Microsoft recommends that you reset or reinstall Windows. If no service causes this problem, go to step 7. Swipe in from the right edge of the screen, and then tap Search. If the problem still occurs, repeat steps 1 through 5, but in Step 4, clear the lower half of the boxes in the Service list that you selected in your last test. However, if Windows needs missing files, you’ll be asked to insert recovery media, which is typically on a DVD disc or thumb drive. Need more help? Repeat steps 1 through 6, but in Step 5, clear the lower half of the boxes in the Service list that you selected in your last test. The computer restarts in a clean boot environment. Select OK, and then select Restart. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer. Then, do one of the following, as appropriate for your situation: Note If you receive the "The Windows Installer service could not be accessed" error during the installation or uninstallation, you'll need more information. Once your USB drive is set up as a bootable drive with an appropriate operating system on it, you’ll need to set up your Surface to boot from this drive. Your PIN is securely stored on your device. When you restart the computer, it's in a clean boot environment. Here’s how: Swipe in from the right edge of the screen and tap Settings. You can also create a restore point manually at any time. Configure your Surface to start from a USB drive. Your computer might temporarily lose some functionality while in a clean boot environment. Click a link below that corresponds to your version of Windows: Windows 10: Recovery options in Windows 10, Windows 8.1: How to refresh, reset, or restore your PC. Contact your support personnel to verify that the Windows Installer service is properly registered. What are the system recovery options in Windows? On the General tab, select Normal Startup, and then select OK. How to start the Windows Installer service when system services are not loaded. If you want to back up and restore your personal files using File History, see Set up a drive for File History. Note: You'll be asked to choose whether you want to erase data quickly or thoroughly. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.). If the installation or uninstallation still fails, that means this issue is not caused by application or service interference. If the problem still occurs, repeat step 7, but this time clear the lower half of the boxes in the Startup Item list that you selected in your last test. Note: If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. When you're prompted to restart the computer, select Restart. (In Windows 8 or 8.1, swipe in from the right edge of the screen, and then select Search. On the Startup tab of System Configuration, select OK, and then restart the computer. After you finish troubleshooting, follow these steps to reset the computer to start normally. Click Start, right-click Computer, and then select Manage.Note If you're prompted for an administrator password or for confirmation, type the password or provide confirmation. Sign in to the computer as an administrator. To see your device name, right-click Start in the taskbar, select System, andscroll to the Device specifications section. If you choose to erase data quickly, some data might be recoverable using special software. If the program runs correctly, this issue is caused by application or service interferences. Select any of the following for more detailed info. If no Startup Item causes this problem, there might be a problem with a Microsoft service. Video: Force a shutdown and restart … Select the Services tab, and then select Hide all Microsoft services. Or, if you're using a mouse, point to the lower-right corner of the screen, and then click Search. If no Startup Item causes this problem, a Microsoft service probably causes the problem. Tap or click Change PC settings > Update and recovery > Recovery. In the search box on the taskbar, type msconfig and select System Configuration from the results. If you run a Setup program without starting the Windows Installer service, you might receive the following error message: The Windows Installer service could not be accessed. Repeat these steps until you've either isolated the problem to a single service, or until you've determined that none of the services are the cause of the problem. Then install or uninstall the program or update again. Choose either Just remove my files or Fully clean the drive. Reset your PC to reinstall Windows but delete your files, settings, and apps—except for the apps that came with your PC. Only use the System Configuration utility to change the advanced boot options on the computer with guidance from a Microsoft support engineer. In Windows 10, in the search box on the taskbar, type msconfig. Repeat steps 1 through 5, but in Step 4, turn on the upper half of the boxes that you cleared in the Service list in the last test. If you don't have an administrator account, you can create one.Create a local user or administrator account in Windows 10, For Windows 10, in the search box on the taskbar, type msconfig. Under Reset this PC, select Get started and choose an option: Keep my files—Reinstalls Windows 10 but keeps your personal files and any apps that came with your PC. Your computer might temporarily lose some functionality while in a clean boot environment. In some cases, you might have created them when you first set up your PC. Repair the service, reset, or reinstall Windows. If that happens, what you’ll need depends on your PC. Perform a clean boot for Windows 7, Windows 8 and Windows 8.1, Create a local user or administrator account in Windows 10, troubleshooting steps to install, uninstall, or run your application, How to reset the computer to start as usual, How to determine what is causing the issue by performing a clean boot, Repair the service, reset, or reinstall Windows. Note: If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, resetting your PC will restore Windows 8. If you still experience the problem after only one service is selected in the Service list, this means that the selected service causes the problem. Under Advanced startup, select Restart Now. Swipe in from the right edge of the screen, and then select Search. If you're having trouble starting (booting) your PC, see Windows Startup Settings (including safe mode), and go to the “Get to Windows Startup Settings in the Windows Recovery Environment” section. Finish troubleshooting and reset the computer to start normally. If you want to recycle your PC, give it away, or start over with it, you can reset it completely. This removes everything and reinstalls Windows. Important If the computer is connected to a network, network policy settings might prevent you from following these steps. Expand your skills Explore Training. Windows 7: What are the system recovery options in Windows? After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. If you're having problems with your PC, you can: Refresh your PC to reinstall Windows and keep your personal files and settings. In Task Manager, enable all of your startup programs, and then select OK. Perform a clean boot for Windows 7, Windows 8 and Windows 8.1. The Windows Installer service doesn't start if you clear the Load system services check box in the System Configuration utility. In the details pane, right-click or swipe down on Windows Installer, and then select Start. (The Use Original Boot.ini check box is unavailable.) If you don’t have Windows 8.1 or Windows RT 8.1 media, contact Microsoft Support. How to start the Windows Installer service when system services are not loaded. Using the System Configuration utility might make the computer unusable. Under Startup in Task Manager, for each startup item, select the item and then select Disable. Reset the computer to start normally after clean boot troubleshooting and resume functionality. Tap or click Update and recovery, and then tap or click Recovery.. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner. Type msconfig in the search box, and then select msconfig. Restore your PC to undo recent system changes you've made. If you disable these services, you might permanently delete all restore points. Using the System Configuration utility might make the computer unusable. Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last restore point is older than 7 days. On the Windows sign-in screen, press and hold the Shift key while you select the Power > Restart .. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.You may be asked to enter your BitLocker recovery key. Type computer management.). Or, run Windows with the problem item disabled. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. Note: If you don't see security questions after you select the Reset password link, make sure your device name isn't the same as your local user account name (the name you see when you sign in). Only use the System Configuration utility to change the advanced boot options on the computer with guidance from a Microsoft support engineer. Select each of the check boxes in the upper half of the Service list. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Sign in to the computer by using an account that has administrator rights. Do not do this if you want to use the System Restore utility together with existing restore points. If you don’t have either of those, you can make them if you have a USB thumb drive of 16 GB or larger. Under Remove everything and reinstall Windows, select Get started > Next.. Repeat steps 1 through 6, but in Step 5, turn on the upper half of the boxes that you cleared in the Service list in the last test. Select Startup, and then select Open Task Manager. Windows 10 More... Less. You mght need to contact the program manufacturer for more specific support. On the Startup tab of System Configuration, select OK. If you don't have an administrator account, you can create one. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.). On the Choose an option screen, select Use a device > USB Storage. Under Remove everything and reinstall Windows, tap or click Get started. (In Windows 8 or 8.1, swipe in from the right edge of the screen, and then select Search. Reset the computer to start normally after clean boot troubleshooting and resume functionality. Or, if you're using a mouse, point to the lower-right corner of the screen, and then select Search. If you need additional help refreshing, resetting, or restoring your PC, check out the Repair and Recovery community pages in the Windows forum for solutions that other people have found for problems they've experienced. There are two ways you can reset your headphones. Your computer might temporarily lose some functionality while in a clean boot environment, however that functionality will return. If the problem still occurs, repeat step 8, but this time clear the lower half of the boxes in the Startup Item list that you selected in your last test.

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